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1294 Windermere Rd,Utterson (Muskoka) ON  416-991-5453   vacation@heartofmuskoka.com
Cancellation Policy:   

Being a small, family operated seasonal business, any cancellation has a significant impact on our operation. As you can appreciate, a 'last minute' cancellation gives us little or no opportunity of filling the vacancy due to our rural location. As a result, our cancellation policy is simple. Your deposit, less a cancellation / administration fee of $100.00 will be returned to you when your cottage has been re-rented for your entire original booking date. Your reservation is a firm contract and refunds will not be made for late arrival or early departure. Please note we reserve the right to reject any application or terminate any reservation at any time.
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Notes:
  • Weekly Rental: Friday to Friday Check in after 3:00 p.m., Check out by 10:00 a.m.
  • Weekend Rental (2 days): Check in after 6:00 p.m. and depart by 4:00 p.m.
  • 3 day Long Weekend or Partial week rental, please call for a rate.
  • 13% HST is extra.
  • Heart of Muskoka is for family and friends and not suitable for the late night party set.
  • All cottages are designated Non Smoking.
  • Pets are not permitted.
  • 50% Deposit when you reserve your cottage.
  • The balance is due upon your arrival and can be paid by Visa, Mastercard or Cash.
Please note: Remember to bring your own linens and towels
 
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